Below, you will find answers to the frequently asked questions about our products and services.
What are your shipping options and rates?
1. Royal Mail standard 1–2 days expected (not guarantee) - £1.90,
Free for orders over 25£, Non-tracked delivery.
2. Royal Mail Tracked 24H service. Fully tracked next day service.
3. Royal Mail Special Delivery Guaranteed by 1 p.m. (next working day) - £9.90
Fully tracked and signed delivery.
Can I get technical support for this product?
We apologize, but we are unable to assist with specific technical questions. However, a lot of information is available for this type of product on forums and in youtube.
Are prices listed on the website inclusive of VAT?
All prices listed on our website include VAT.
Are you registered for VAT?
Yes, we are.
VAT: 373776064
How can I find out about your current stock levels for large quantity purchase?
If you are interested in purchasing a large quantity of items, please contact us at hello@KunKune.co.uk and we will be happy to provide you with information on our current stock levels.
In the event that we do not have sufficient stock of an item, please be informed that our supplier can deliver the item within 10 business days in most cases.
What is your return and exchange policy?
You may return your goods any time for any reason within 30 days for full refund.
Please contact us with your order details on hello@kunkune.co.uk
Please use the same box (if possible) you received your order in, stick the label on it, and drop it off at the nearest post office or postbox.
Here you can find the nearest postbox to you
https://www.royalmail.com/services-near-you#
What forms of payment do you accept?
PayPal, Credit Card and Debit Cards
Where are your items located?
They are located in the UK.
How do I contact customer service?
Contact customer service on hello@kunkune.co.uk
please be sure to include your order number for reference
How do I know my personal information is secure?
1. Our site uses SSL (Secure Socket Layer) latest technology to encrypt and protect personal information.
2. We have detailed Privacy Policy how personal information is